How do I order a grazing box, platter or board?
Use our simple online ordering platform to fully customize your order! Start with your grazing box, platter or board of choice, then add specialty items or upgrade with Eco-friendly cutlery or add on a dessert box! Special dietary requests can be included at checkout (Please see Question 4 below about allergies and preferences).
You may also call in an order to Michelle by phone at 970-524-7150 or email her at email@example.com
How far in advance do I need to place my order?
As soon as you know your date!
We recommend a 3 day advance notice to ensure availability, however we take orders any day of the week; please feel free to CALL or email us if you find you need a rush order and we will see if we can accommodate your situation!
Our busiest days are Friday-Sunday. During the peak seasons, we fill up rapidly. (Holidays, peak ski season and summer )
Can you accomodate my dietary requests or allergies?
Our Grazing Boxes come in a classic style with some options available for some dietary preferences.
Due to the very nature of Grazing Boxes and the costs attached to them, there are limits to what we can reasonably provide for customizations. We of course do our best to fulfill your wishes, however, availability of resources, the time it requires to do additional sourcing and the cost frame attached to the different boxes play a significant role in this. So, the answer to this question is: yes…and no.
As far as dietary requests are concerned, we have provided options to fill the needs of certain dietary preferences. (See these on the order/check out page)
As far as allergies are concerned, we are unable to provide any guarantee that cross-contamination will not occur at our licensed commercial kitchen and therefore highly recommend that anyone with concerns about allergies not consume our products.
Are you a licensed food provider?
Yes we are licensed.
Our commercial kitchen is in compliance with both state and county laws. We have been in business since 1992.
Are you taking extra precautions to guard against Covid-19?
Absolutely! We comply completely with our state and local government mandates. Please see our “Commitment to Safety” HERE
How big are your portion sizes?
We often get asked this question, and to be honest there are different variables that determine the answer to your question!
Our Grazing Boxes are not intended to replace a meal. They have been designed to offer a fun snack, pick-me-up, a light appetizer with drinks before a meal, or Apres Ski. As with any buffet style food it really does depend on the individuals consuming the food. Some are heartier eaters than others, therefore a box that recommends 2-4 servings could be a light portion or a more substantial appetizer portion. Mountain Pine Grazing Boxes have been carefully thought through and designed to accommodate a couple of different options.
All boxes come with a suggested serving number. The multiple serving boxes have a low and higher number suggestion. If you were to order, as an example, our popular Medium Family Box that has a 4-6 serving size recommendation, 4 people would get a very hearty appetizer portion that might be better served mid afternoon, for example, Apres Ski several hours before dinner.
On the other hand, if you have 6 people, then the portion sizes will be lighter and can be served as a delicious light appetizer before dinner.
The portion sizes in our Petite series are designed for one person for a light flavorful snack or pick me up. I (Michelle) often take the “Petite O Sole Mio” with me in my cooler when I will be away from the house all day. So convenient and tasty! Perfect for when I’m rushing around gathering all my food for an upcoming Grazing Box order!
The “Petite Duo” is a great example of our multiple purpose serving size option. A single person serving size is a meal! If sharing with another…. a delightful appetizer before a meal.
I hope this is helpful! Feel free to contact us with any further questions.
How do you deliver your boxes?
From the moment our boxes are prepared they are refrigerated. We load them into coolers within 15 minutes of our delivery vehicle leaving our shop. They are kept at the proper temperature during deliveries.
We highly recommend you keep your box/es refrigerated until 20 minutes before serving. For the highest quality and freshness, they are best eaten within 4 hrs of delivery. If kept refrigerated and covered, our boxes can be kept for up to 24 hrs from delivery - however freshness and quality begin to be compromised if they are allowed to sit too long.
Can I cancel my order and get a refund?
We are unable to give refunds on our Grazing Boxes.
Payment is due when ordering and at that time we schedule you into a time slot for sourcing the materials for your special Box/es. You will also be placed on our Pick-up or Delivery schedule.
The only time we offer a partial refund is when an order is made well in advance and is cancelled 14 days before the day of pickup/delivery.
Do you ship your Grazing Boxes?
Due to the nature of Grazing boxes we are unable to ship them.
Is there a minimum order amount?
Yes, we have an $80.00 minimum cost order.
You can mix or match, and include add-ons.
THIS DOES NOT INCLUDE:
Tax or Delivery Fee
Both of these will be calculated into your total when you order online.
What payment options do you offer?
We offer Venmo, or Square at this time.
Please note that no orders are finalized until full payment is secured.