Question 1

How do I order a grazing box, platter or board?"

Accepted Answer

Use our online ordering platform to place your order! Start by selecting your grazing box, platter or board of choice, and any other item you would like (being sure to check the box in the upper left corner of each item) then fill in all required information. Special dietary requests or preferences such as... No Blue Cheese Please! can be included in the "Special Requests "box... we do want to know so please tell us! (Please see Question 4 below about allergies and preferences). Hit Submit and we will contact you within 24 hrs . See our Order form for full details

You may also call  Michelle by phone at 970-376-4625 or email her at grazewellvail@gmail.com if you need assistance.

Question 2

How far in advance do I need to place my order?

Accepted Answer

As soon as you know your date!

We recommend a 2 day advance notice to ensure availability;We are closed Sundays & Mondays Orders with less than 24 hr notice cannot be filled at this time.

Question 3

Can you accomodate my dietary requests or allergies?

Accepted Answer

Our Grazing Options come in a classic style with some options available for some dietary preferences.
Due to the very nature of Grazing and the costs attached to them, there are limits to what we can reasonably provide for customizations. We of course do our best to fulfill your wishes, however, availability of resources, the time it requires to do additional sourcing and the cost frame attached to the different grazing options play a significant role in this. So, the answer to this question is: yes…and no. 
As far as dietary requests are concerned, we have provided options to fill the needs of certain dietary preferences. (See these on the order/check out page)
As far as allergies are concerned, we are unable to provide any guarantee that cross-contamination will not occur at our licensed commercial kitchen and therefore highly recommend that anyone with concerns about allergies not consume our products.We are not able to accommodate Celiac dietary requests.

Question 4

Are you a licensed food provider?

Accepted Answer

Yes we are licensed.
Our commercial kitchen is in compliance with both state and county laws. We have been in business since 1992.

Question 5

How big are your portion sizes?

Accepted Answer

We often get asked this question, and to be honest there are different variables that determine the answer to your question!
Our Grazing options are designed to offer a nice traditional size appetizer before a meal, or as a snack, pick me up or an Apres Ski nosh when you get off the mountain. 
If you are concerned about there being enough/too much food, we encourage an open conversation where we can offer advise to help guide you on your selection.

With that being said, there are some agreed-upon portion sizes that most in the grazing/charcuterie business follow to keep within the cost frame needed to turn a profit but also provide a quality product.
Here are 2 examples: Cheeses 2-3 oz per person & Charcterie/other styles of meats 1-2 oz (keep in mind this is for an APPETIZER)
Each company will set their own parameter based on several factors. There are times when clients will purchase a larger option or increase certain items on the Graze to accommodate their guests if they want to use the Grazer for a stand alone dinner.   Of course as with any self serve style food option, all things depend on the individuals consuming the food. As examples: Women will typically eat less than men, a group of firefighters will definitely be hardier eaters, a mixed group will eat...typical and a bunch of high school boys and gals....well... need I say more lol
Therefore a Graze that suggests it serves 6-8 could be a light portion or a more substantial portion depending on who will be consuming it and what you'll be using it for.
Therefore a Graze that suggests it serves 6-8 could be a light portion or a more substantial portion depending on what your using it for and who will be consuming it.
We respect that our clients know their "food audience" and with some guidance will select the right size grazing option for their event.
We are more than happy to offer suggestions.
I hope this is helpful! Feel free to contact us with any questions you may have at
grazewellvail@gmail.com

Question 6

How do you deliver your grazing offers?

Accepted Answer

From the moment our grazers are prepared they are either refrigerate or placed on ice sheets. We load them into coolers within 15 minutes of our delivery vehicle leaving our shop. They are kept at the proper temperature during deliveries.For Grazing Tables,all items that are temp sensitive are kept on ice. We work quickly to ensure the tables are designed and ready to present within the recommended timeframe. Grazing tables can take anywhere between 45 minutes to 2 hrs for onsite designing. 
We highly recommend you keep your portable Grazers refrigerated until 40 minutes before serving so that your cheeses will be close to room temperature for enjoyment. For the highest quality and freshness, they are best eaten within 4-6 hrs of delivery/design. If kept refrigerated and covered, our boxes/boards can be kept for up to 24 hrs from delivery - however freshness and quality begin to be compromised if they are allowed to sit too long.

Question 7

Can I cancel my order and get a refund?

Accepted Answer

We are unable to give refunds on our Grazing Boxes/Boards & Tables..
Payment is due when ordering and at that time we schedule you into a time slot for sourcing the materials for your special event. You will also be placed on our Pick-up or Delivery schedule. 
The only time we offer a partial refund is when an order is made well in advance and is cancelled 14 days before the day of pickup/delivery.
For full details please speak to our Management 1-970-376-4625

Question 8

Do you ship your Grazing Boxes?

Accepted Answer

Due to the nature of Grazing boxes we are unable to ship them.
Here are the reasons why: The food is time sensitive and requires refrigeration. They need to be handled with care which... well need I say more about the methods available for shipping today. Then there is the cost. So, our boxes are available for pickup and delivery within Eagle County, CO. With that being said, we are more than happy to take orders from anywhere if you would like to arrange a time to pick them up at our location in Gypsum, Colorado!

Question 9

Is there a minimum order amount?

Accepted Answer

On certain items there is a quantity requirement, add-on items are only available with ordering Boxes, Boards or Tables. There is also a "pickup only" option for certain items.

Question 10

What payment options do you offer?

Accepted Answer

We offer Venmo, or Square at this time( a 4.5% credit card service fee is added if paying by cc) Paying by check is available upon approval by return clients.
Please note that we will provide  your payment invoice at time of our confirming your order. Also no order is finalized until full payment is secured.

Mountain Pine Grazing Board Company Serving The Vail Valley, Eagle County, Colorado since 1992

Mountain Pine Grazing Board Company
Serving The Vail Valley, Eagle County, Colorado since 1992